Effective Communication |
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Overview
It's not just what you say; it's how you say it. Communicate powerfully with those around you for maximum impact. Learn to use both verbal and non verbal skills. Ideal for those would rather talk than listen and those who wish they could be quite and listen.
Who Should Attend?
Senior, Middle and Project Managers Objective You will notice increased effectives between individuals and teams, boosting sales figures from clearly listening to what the customer needs are not by making vague assumptions to stop misunderstandings. Learn to get your message across cohesively.
Platform Interactive Workshop
| Duration 1 day
Price Per Course £250.00 ex VAT
Full payment must be received prior to the course commencing.
Course Outline:
• Understand how to use precision questioning
• Understand the real meaning of what is being said to you
• What not to say - words that disempowered
• Understand what your body is saying
• How to stop talking and start listening
• Improving listening skills
• Learn how to capture vital information
• Learn how to summarise key points
• Top tips for report writing
• Emails help or hindrance?
• Open the channels of communication
• Why give and receive feedback
• Receiving feedback without being defensive
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To book this course, please use the online booking
form or telephone Business Development Team on 020 7241 7499
or email sales@theinnovatory.com |
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